How can I get the bobbin to wind on my singer 7422?

I have a brand new singer 7422 and the bobbin just will not wind. I put the bobbin on the pin and move it to the right (threaded up as instructed) and attempt to wind but it stops after just 2 rotations. The needle does not disengage and when it stops all the stitch pattern lights come on and flash and it gives some warning beeps. To clear this I have to switch the machine off and on again. The machine is stitching correctly just unable to wind the bobbin. Please help!