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What is wrong with my ritetemp, propane, freestanding stove?

We have a Ritetemp free standing artificial log burning stove, model #RTL300TQ, serial #RTO3082141. When it is time for it to relight, the gas comes out and the igniter clicks, but it takes several seconds to combust creating a small explosion out the front of the stove. Repairmen for propane stoves in this area are nonexistent. What do we do?

Betty Bills
October 2008
Contact ProCom at www.procom.com Also, try cleaning the oxygen hole located about 1 inch or so below the ignitor.

Rick
December 2010
I have a propane wall heater Ser#03082587, the pilot light works fine, but when I turn the stove on the pilot light go's out and the stove will not start.

ron
November 2010
we have had it for 4 years bower has always made a noise now its worse

Anita
January 2009
I need a blower for my gas log heater model RTL300TQ serial RT03113149

Anita Taylor
January 2009
you can ask the people that deliver your propane gas. these people installed my ritetemp and are very good when it comes to operation of these units.

Jim Gorman
January 2009
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