getting the ford 6006e cd radio to function properly?

After putting in the code number i can no longer play the installed cds or eject them, and have lost fm radio completely.
When trying to access the cd player all i get is a comstant rolling circal symbal showing in the cd choice part of the screen and on pressing the cd button wait appears on the screen for 2 or 3 seconds, then it goes back to am radio automaticaly. no error symbal comes up on the screen
Help please