I have had 2 of the Lodos 14" TV/DVD's go wrong on me, both with the same problem of the picture cutting out. Luckily, on both occasions Sainsbury's have replaced them, this final time swapping for an Alba brand, as the Lodos was no longer stocked - I'm guessing Sainsbury's became aware of the problems.
Before replacing the TV, Sainsbury's gave me this number for the Lodos helpline: 01422 203 676 - Hope it may be of some use to you both.
David
November 2005