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Mend Losing Internet Connection

Losing my internet connection?

I am losing my internet connection every two hours of inactivity and have to restart the computer. I am with sky broadband.Windows Xp SP3

Derek Andrews
June 2008
If you are using a dial-up or a broadband modem (as distinct from a router), check that the INternet connection in your PC isn't set up to close the connection automatically.

Go to "Start",

then "Control Panel",

select "Classic View",

select "Internet Options",

select "Connections" tab,

select "Settings" (to the right of Dial Up and Virtual
Private Network Setings Window).

Click on "Advanced" and see if the "Disconnect if idle for..." box is ticked.

Untick it to disable the auto timeout or change the time to a value you prefer.

If you're using a router, there may be a timeout in that. RTFM

John
August 2008

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