the best thing to do is to go to bissels web site and you can contact them to tell them what problems you are having and they will send you back a list of things for your problem that you can check. Mine wouldnt spray, and they sent me a page full of things that it could be. I would never get another bissel cleaner, this is my 4th one, they dont last to long before something stops working on them
denise
February 2009