Hi, i bought one of these on ebay and after about 4 months mine started saying error and like yours would not play or eject cds. We had a look and found that the bit inside for changing the cd had snapped so no cds could be played or ejected i have heard of a lot of bad info about these mine was on 12 month guarantee and after a lot of phone calls managed to get a refund. seemingly ford has realised the problems and have made some modifications to stop problems. this is only in the old style as i am aware!
It is so frustrating as its much easier to load the cds form the front of the car and still be able to use the controls at the steering wheel!
I am trying to find a newer 6006e in the hope that the probs have been modified but im not holding my breath!
Hope you get probs sorted soon
Lyn
October 2005