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Nissan Primera P12, 2004: error code i display and no access to radio/cd?

The dashboard screen is displaying the word "SECURE" on a green backround, and I cant access neither the radio nor the cd player.

The authorized dealer says it's caused by a radio-failure and the only solution is to replace the Clarion factory-radio, which would cost 1700 euro (approx 2400 USD). No kiddin! They tried to recode my keys, but unfortunately that didn't help.

It seems that there is no chance to replace the radio with any other unit as it's close code-connected to the IMMU/NATS.

Due to the workshop manual the green bar with the word "secure" suggests that repair requires either change of the powerunit to the audiosystem - or the radio. In my case the power works, so they concludes that the radio is defect. THe authorized dealer doesn't dig deeper into the problem. Myself I assume that its just a communication error, that has to be fixed - but how?

Each time the radio is switched on, the radio will start up communication with the vehicle’s immobilizer control unit (IMMU) and verify an identification code. If communication cannot be established, or the verified code is incorrect, the radio will lock up showing ‘‘SECURE’’ on the radio display.

I am not prepared to pay all that money for a new radio. So please let me know of any other solution!

Johan
May 2008

Clarion Primera Vehicles, Cars 2004 Error Code

Had the same problem. Nissan Primera 2004. I considered disconnecting the battery but figured removing the audio fuse and replacing it might work. It did!

Neil
August 2019

had the same problem disconnected the earth terminal lead for 2 mins put back on & hey presto my radio was back on...... only to find that in the morning it was secure again ...?

KEN
May 2019

Hi all,
I just bought a Nissan Primera 2004 model and for some reasons the radio stopped working and brings the "secure" code. The radio didn't work but other functions are fine
I read on many solutions here but the one I tried was the one posted by LittleDan above.
I removed the negative lead terminal of the battery for about 50 minutes, connected it back and everything was fine. Radio back and CD working.
Try it guys. Ignore NISSAN.
Thank you all, especially LittleDan.

Adewale

Adewale
June 2017

Hey I've had this problem on and off for years have a 2004 primera. Took to dealer and they said 1800 replace the computer. This was 4 years from new in 2008 refused to accept it was a general fault issue. I declined approx 6 months later I got a flat battery needed a jump and radio came back. so when it happens I disconnect the battery leave it for 30 mins and it seems to reset. Pain in the rear doh...

Cockneyjohn
June 2016

apart from disconnecting the battery.. and you cant re code.. what other options are there?

Tony Cox
May 2016

sjntbap12u0211300

artur
February 2015

I tried the 20-30min battery -ve terminal removal, but it's still showing secure on the screen. Pls advice..

Pison
August 2014

garage replaced my cd player but could not recode it as the secure light black on orange background came on now ive no radio or cd can some one help

frankieboy
January 2014

My radio works most of the time, but sometimes it doesn't work at all, other times the secure is displayed and the radio doesn't work. If I'm driving, I depress the clutch, turn the ignition off, change into third gear, turn the ignition back on and then bump start the engine, and hey presto the secure has gone and the radio is back on!

Dave Dickson
September 2013

Car Audio Repair Services in Birmingham fix these radio's all day long

0121 785 1700

Stephen Webber
April 2013

You need to take the fuse for the audio unit (AFAIK, it's the 9th fuse).

Wait 5 minutes, re-connect the fuse - enjoy!

A.R.S.
November 2012

Hi i have the same problem but my radio sometime work and sometime not working and the gps not working as well even the radio work

jaro
September 2012

Tom canes is correct worked for me just disconnect battery for 20 or 30 minutes then re~ connect battery and should work

jimbo
March 2012

no did not work

shaun
July 2011

have the same problem and the dealer said it effects the heating and air con.I have no heating at the moment.so i am forced to buy a new radio...

tom canes
May 2010

I had the same problem. Don't listen to Nissan(they will tell you that you need a new stereo unit)
The reason for the secure messane is because the radio has lost the code between its self and the cars ecu. As the radio is linked to the ecu it will only work in the car it is origionly fitted in, it will not even fit in another car of the same make and model, so all you have to do is disconnect the battery negative lead for about 20-30 minutes, this will cause the cars ecu to reset. When you reconect the battery lead and switch on your ignition, you shoud have your audio back on. This has happened twice on my car and the ecu reset has worked both times.
I hope this information helps you.
thank you

LittleDan

Danny henderson (littledan)
November 2009

Any luck anyone?

Steve
September 2009

I have the same problem. Did this get fixed?

Sam
September 2009

Hi,

I have the same problem, my dealer wants to do the same as yours.

Have you managed to find out what is going on?

Basil
August 2008

Try www.radio-code.co.uk
Sws car audio of Crawley Sussex can probably sort it for FREE.
Good luck.

pete fuller
May 2008