If you go to serviceforce.co.uk and select instruction manuals from the taskbar on left, it will ask for a pnc no but check the box that you dont know your pnc. It will then ask you for a model no, enter fl1023 and it will come up with a box to download manual.
howtomendit.com for free repair help, information and advice.
Try fixfault.com to fix washing machines.