unscrew screws at rear to slide off the top cover. check if there is a seam running down each side panel. pop small round circular plastic covers at the bottom, should reveal fixing screws. when removed machine splits in two. manufacturers are now using torx type screws to try to keep people out of the machines. you may need to buy a set of torx screwdriver bits to get the screws removed.
take out the dispenser drawer and check if the outlet hole is blocked.
Check out this site for spares : www.4directelectricals.co.uk
Check out this site for info: www.2ndwave.co.uk/manual.html
If necessary remove the top cover of the machine,(power off) and disconnect the flexible hoses from the dispenser. Check if theyre blocked. The dispenser itself can be seperated - generally held together with plastic clips. Clean out any crud or hardened detergent.
Fabric conditioner is taken from the detergent tray by siphon action. Most likely flexible siphon pipe is blocked. Remove machine top, identify the pipe coming from the softener compartment, detach and clean.
dan
February 2008