printer cannot communicate with computer?

hi, I have a X. 5495 -- had a problem communicating with computer -- took about two weeks to figure out that the antivirus program had a parental block program and was keeping my printer from communicating with the computer. Try turning off the program for a few minutes and attempt to print something. I think that will solve your problem. I have Norton antivirus program that is outdated. If it is your program, maybe get in touch with the manufacturer and see if there is a patch. They can download to help you

misslamar@aol.com
October 2008