Fault due to more than 1 CD being loaded into same slot. Got to be careful to select each slot, then load.
1. Remove Radio (you'll need those removal clips £4.50)
2. Detach power and aerials leads
3. Remove radio unit completely out of bay
4. You'll need to remove top cover:-
4.1. Remove two Star screws at back and then lift top off
4.2 You'll see the CDs that were not being ejected
4.3 Don't remove them out the back (not enough room)
4.4 You will remove them front / top (NOT through the load bay)
4.5 You'll see two tiny copper coloured Philips screws holding the loading bar. Remove these.
4.6 Lift the loading bar as high as it will go. You don't need to detach springs on either side.
4.7 There will be enough clearance to carefully remove each CD out through top / front.
4.8 Replace coppers screws
4.9 Replace top and reinsert Star screws
5. Attach power and aerial leads
6. Put radio unit back into bay
7. Switch on & enter your unit code
8. Insert new CD
9. Enjoy your music once again.
I followed the instructions in most of the posts on this site. The job was successful and straightforward with the right tools and software (if you need to find your radio code). I've summarised the key stages above to provide a clear step-by-step.
Hope this helps you.
Graham Goater
April 2012