Thanks both for your help. It didn't work on summer setting. will bear in mind that it could be diverter valve. However, It seems to have been fixed after a bit of fiddling! I put a long piece of flex down the top up pipe leading from the header and either it was an air lock, piece of limescale or something but after that water arriving at the immersion tank was hot and our water was getting hot. I also topped up the header tank which may have been a bit low, but certainly had plenty of water in there to my mind. I Like your idea jitparmar, hadn't thought of that and will try that if this happens again. Goodness knows how air got in or indeed limescale.
thanks for your help again.
Will
Will
January 2008