Call 1-888-367-7373 9 am -4 pm central time or
www.wk-usa.com (email)
bake
June 2009
The distributer's web site is wk-usa.com. Click on service center. I was able to replace the glass carafe for mine. Warning: the service was terrible and I did not get the part I ordered for a few weeks.
howtomendit.com for free repair help, information and advice.
Try fixfault.com to fix blenders/mixers.