no pilot light showing. is there a manual ignition button to press? or is it an automatic ignition system. This fault has happened intermittently over the last year and clears for no reason of its own accord but this time it has been off for two days.
Thanks for the reset info. Our boiler is now working again.
Sad that this simple advice isn't available from the Potterton website.
Adam
November 2015
We acquired the same boiler 4 weeks ago and the hot water stopped working. Couldn't find any restart etc. type buttons but hey presto we now have hot water again! Thank you very much 8 years later.
Deb
July 2013
d.. not sure where you are now but your answer from 2005 is still helping people! Like me and my family. We moved into this house three months ago and no heating today, on a Saturday night; and no manual. So thank you - seven years later.
Debbie
April 2012
Thank you, thank you, thank you. Boiler dead and house freezing - one call to British Gas, coming to look tomorrow! One reference here, in five minutes found out about 'secret' restart button and boiler instantly started and house is warming. Cheers!
Roger Holder
January 2012
have a potterton performa 28e,have switched it off, and am now having problems trying to re-ignit the pilot light again...
bill
November 2009
I didn't know about the reset button and just got home after a long weekend away, returning to a freezing house!
Just messed around with it for 15 mins, dumb founded. Looked on the web, found this page, located the hidden Reset button and voila! Thanks :-)
Stewart A
March 2008
there are three possible problems. Starting with the ceapest. The air line is blocked , kinked or loose. The air pressure switch is faulty. Bridge out with care for test purpouse only. DO NOT TRY TO RUN IN THIS CONDITION. The fan is not running at its cortrect speed or not at all.
Peter McClean
December 2007
glad to help make sure you keep an eye on it .. it could be stat playing up
d..
April 2005
Thank you so much d.. for your spot on answer to my question regarding my Potterton 80e boiler. It works!!!!!!!!!! Great. Well done d..
Frank B.
April 2005
it is automatic ignition but check if the pump is running, if so try to reset the boiler to do this there is a reset button under the boiler located through a small hole in the bottom plastic cover the hole is about the size of a 10p the button is red with cross on it..
d..
April 2005
Hi Frank it sound to me like it is time for a service