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PRD on gainsborough shower Help please damsal in distress?

I have a gainsborough shower which was removed so that new tiles could be fitted and it has started leaking!! Ive got a new PRD (small ball thingy) and fitted it but still it leaks? please can anyone help me i just dont know what to do!
Ive looked in gainsborough booklet and it says guarantee is not void if problem with PRD!!
Many thanks everyone
Susie x

Susie
November 2007

Gainsborough Bathroom Appliances, Baths and Showers Gainsborough Shower Help

Fit a new shower.
It'll be cheaper then getting someone in to repair etc
(for some reason all plumber think they are rocket scientists and can charge £200 per hour for simple little jobs!!)

Rocket Scientist Plumber
July 2008

the water comes out but it will not heat up?

walter amos
June 2008

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Gainsborough Shower Leaking - PRD Help