My siphon worked find.
I found I would get a lot of black grunge build up in the soap dispenser over a period of time. Every so often I would flush with bleach. In the end this did not stop the problem either.
Opened the top of the machine and took the top off the outer part of the soap box (Not the draw) Once off, you can split this into two pieces. I found some of the black grunge blocking the water path to the fabric conditioner comparment. Cleaned and soaked in a bleach solution for about an hour. Put back together and now works fine.
Jim Rourke
April 2009