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How do I fix a Kenmore Elite HE3 front load washer on "control locked?"?

How do I fix a Kenmore Elite HE3 front load washer on "control locked?"

Jeff Borengasser
April 2005

Kenmore Kenmore HE3 Household Appliances, Washing Machines Front Control Locked

hi my washer the little lock thing broke but ive been using by putting the gray butten back in and its been woking till yesturday now all i hear it clucking sounds and it doing the du thing and i cant get it to stop doing the du and the clicking what can i do ive been using it like this for a year

michelle
June 2012

I dont know what button to push

mireya
November 2011

Okay my washing Machine door is locked, I push the button for three second and nothing . I even unplugged it and tried the button again and nothing.

Evelyn
July 2010

YES!!! That IS the correct button ... if I had only read the stupid washing machine I'd have known better. Thanks for saving me a call to the landlord ... he'd have blown his lid if we called about more issues so soon after the last

MissMiss
August 2009

wow! THANK YOU!! with the "control locked" - we were actually looking to buy a NEW washer.... and i told my hubby... "let's look it up online" and SURE ENOUGH.... i found this site with the answer!!

THANK YOU!

Heather
July 2009

Thank you for documenting the 'fix' here. With the history of particular model, I always assume it's broken.

Now I know, it was just operator error...at least this time...

SteveG
April 2009

thank you , thank you, thank you!!!

carri
February 2009

Incredible, I never noticed that button on the panel. The operator told me to hold and release the cancel button and to unplug the machine for several minutes and nothing worked. I then googled the question, found this site, and this answer, and in 3 seconds my problem was solved. I now just have to cancel the service appt. Thanks everyone.

David
January 2009

Thanks Mark. It was super easy.

Claudia
March 2008

How do I fix a Kenmore Elite HE3 that is out of balance?

Bob Prendergast
February 2007

It was that easy!?!?!
Man I'm glad this website was here. I called Sears Repair and they were going to make us wait a week for some idiot to come out and press that button. Why couldn't they have simply told me that on the phone?

Clayton Dukes
August 2006

There's a button on the panel, bottom left, which has small print under it with instructions to press and hold three seconds to unlock the controls. We inadvertantly did this with ours, and missed the find print until I found the answer elsewhere...

Mark Silbernagel
April 2005