Simple answer is No! Black and Decker have franchise agents that carry out repairs as well as suppliing their tools.
Look up the B and D website and find an agent near you.
But remember the one I dealt with would not supply me a new motor for my mower, they said by the time we sell it retail your 3/4 towards buying a refurbished model-
(In short they don't want YOU doing your own repairs as they can't make money supplying spare parts).
-Or simply discard this 10yrs old steamer which has turned into a broiler and buy a new one. £20-30 is not much to pay out.
DIY'er
March 2005