Hi there.
I think you have a blocked drain pump, as I have seen and repaired this problem before.
Before the machine goes into 'final rinse' cycle, or before 'spin' cycle, all the water in the drum should be drained completely.
The drain pump does this job.
No.1; SWITCH OFF AND PLUG OUT THE POWER TO THE MACHINE!!!
The drain pump becomes blocked (and prevents water being drained from the drum), if foreign objects (i.e a denim jean metal button, or the pin of a belt buckle) get stuck there.
The drain pump is located on the front of the machine.
There is a removable plastic fascia at the bottom of the machine (2 plastic lug screws hold this fascia in place).
The 2 screws need just 1 turn to loosen, and cannot be removed from the fascia. (a flat blade screwdriver will suffice)
There are a couple of hidden clips on the fascia that secure it to the machine. These are located at the top edges of the fascia, and can be pressed on (by sliding a wide, flat knife between the top of the fascia) to release the fascia from the front of the machine.
Once this done, the screw cap for the drain pump (now clearly visible) is located on the left hand side.
Unless you are a competent W/M engineer, DO NOT, DO NOT attempt to remove this cap, as you risk flooding the floor with water.
You should not need to replace the drain pump, as this problem can be rectified fairly easliy by a competent engineer.
To the right of the drain pump cap, there is an open section that has 2 black tubes.
DO NOT touch the larger black tube (metal clip attached).
The long, thinner black tube will need thorough inspection by your engineer. This tube may well have foreign matter that is obstructing the working function of the drain pump.
Good luck!!!
peter
July 2007