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Cassette getting stuck in SANYO VHR-190E HQ, 4 head NICAM?

I can REW/FF the tape, but cannot play. After an unsuccessful play attempt, the casette is getting stuck. Although I have been able to retrieve the casette out without damaging the tape. Tape comes out in an unspooled format. Any tips to fix this problem would be highly appreciated

RK
January 2005
If the tape is catching on the loading arms, replace the soft brake (it rests against the capstan flywheel).
Possibly slipped a gear or have faulty mode switch. In each case, needs mode switch and realignment of the mechanism.

Cobweb
January 2005

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Mend Video, Cassette Recorders
Mend repair fix Sanyo cassette recorders