2cd's stuck in ford player?

current model ford fiesta (helping a friend, don't know model number of unit). Child has put in a 2nd cd, so both the first one and second one are stuck. Surprisingly the first one plays! Our friend needs to get them out, and the dealer has said 300GBP plus to remove! as dash etc has to come out. Anyone know how to do it?

Mitchelkitman
January 2005