This happened to me too and when I found this answer I almost passed out b/c it worked. Turn it on to when the EAX menu comes on. I think I had to take the battery out and put it back in. As the EAX screen comes on smack (and I mean SMACK) the upper right hand corner above the menu button and you should hear the hard drive grind on and it should play fine. Good luck.
Heather
September 2007
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