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Why does my drivers door window think it is fully closed when it's not?

I have a Renault Megane Dynamique Convertible 2004 2ltr. When I was closing the roof the other day, I foolishly tried to close the drivers side window at the same time. The window got to a couple of inches from the top and stopped. Ever since then, the window opens and closes normally, but still stops a couple of inches from the top as if it thinks that is the closed position. It is not because it is jamming. I have tried all the reset suggestions on You Tube (holding button for 10 seconds / slamming door whilst holding button) and they have no effect.
Can anyone help me with this?

Ian M
August 2019

Renault Megane Vehicles, Cars Window Megane Convertible

Fantastic! I disconnected the battery for a while as advised and the window closed fully on the next attempt. Many thanks!

IanM
August 2019

The window would stay open for 2 reasons; mechanical, i.e. its stuck, or electrical, i.e. it thinks its shut.
Mechanical: Lubricate the rubber runners of the window with silicone spray or a little vegetable oil. also try to spray lubricate the mechanism by removing the door card for access; this would also allow visibility of the mechanism whilst operating the door.
Electrical: Disconnect the battery and leave for at least 1/2 an hour this will "wipe" any faulty logic that may have occurred. Reconnect the battery and operate the window again, if the problem still exists try the reset procedure you mentioned.

Oldgrubber
August 2019