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Ford 6000cd bluetooth phone connection won't work?

I tried the push on/off button 10-15 seconds and after screen went black it came back on but still no joy. Tried it while in phone mode as well. Is there a voice command I can use?
My Sam gal s5 is fine.

October 2017
Found out (by accident) that the bluetooth on radio was switched off.
All well no.
Thanks all for help.

October 2017
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October 2017

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