According to this link...
http://www.fixya.com/support/t1651626-need_reset_delonghi_radiator_overheated
There's a safety overheat cutout - a thermal fuse - it melts and shuts off the power. As a temporary fix you can "bridge it out" or bypass it by joining its two wires together - buy a new thermal fuse and fit it yourself or have a service person do it for you.
There may be dangers in operating the heater with the safety fuse bypassed - especially if someone covers it with wet clothes.
Do not blame the grandson - unless of course he was given a warning not to do what he did.
Good Luck...
February 2017