Andy. You are correct. The front felt support for the drum has worn on the top. You probably have done 100 thousand miles with this now. As Zanussi wish more, they have introduced a " slide kit " . this comprises a new front felt and PTFE or similar supports for the drum. Save your spanners until you have got the kit!. Take you about an hour if you are a handy andy. Need a vacuum cleaner for inside too. Get lid off. You will also need 8 mil!
Ric
January 2005