I agree with Ravi, I had the same problem setting up my VOIP service, routers now a days have Firewalls as a part of it, depending on the manufacturer there is a was to access it by typing an IP address on your web brwoser, you can try 192.168.2.1 or 192.168.1.1, but like I said it depends on the router the way you are going to log in to it, when you have this step done you can add you router to a DMZ (demilitarized zone is called) which will keep the router outside of the firewall, more likely you are using DHCP on the router so if you go to the DHCP client secction it will show the name of the computer (s) you are using and the IP address for the router should be just a number (I.E. 192.168.2.36) chek your router manual or contact your ISP for instructions in how to add that address to your DMZ, it will work just fine after this step.
Tony
January 2007