Tracey - there are better people than me on here - people who actually know about washing machines - but the first thing that should happen is that water should come in - you should see it and hear it.
If there's no water then the programme won't start.
A kinked pipe - tap turned off but more likely a failed inlet solenoid - relatively easy to fix once you have the spare part - Torx driver bits too.
https://www.youtube.com/watch?v=2Jq8fpuXVTc
Good luck...
Peccavi
June 2013