hello n.spencer
i had the same problem with my cap on the gener8 when you turn it anti clockwise you then have to bend the cap down with your thumb dont
press inward press down as though you are trying to prize it out.that should do the trick.your
lucky i opened mine and where the shaft for the
bottom of the handle clips into the hand held.it was broken.i have to keep taping it together to use it and untape it to use it as a hand held
A.May
April 2014