I have a service contract with British Gas & have complained for over a year re hot water cutting out. Remedies have included flushing,(twice), new fan, which had stuck, & blowing dust off interior. Last service the engineer shrugged & said in effect, if you will buy cheap boiler this is as good as it gets. (banging with fist didn't work!)
I emailed Ravenheat & armed with their recommend to replace thermistor gave it to different engineer. He was amused, but did it. Temp. increased dramatically, but still cut out at 80. Bless him, he then fiddled for over an hour & yesterday replaced both heat exchanger & divertor valve. Excellent constant hot water!! Well worth the annual BG service charge alone!
Without that email I think I would have been fobbed off again, so it's worth going to the horse's mouth!
ghunter
December 2010