This has happened now twice to my washer.
both times with a full load of towels... when you see the damage youll know why.
The problem is a plastic "gear" mechanism between the motor and the drain pump gets shredded.
Not sure why these were made from plastic as theres a rubber coupling between the 2 of these plastic gears... bad design.
Easy fix:
only need a 1/4" wrench.
1 Turn the washer over to get at the bottom.
2 there are 2 straps that hold the motor in place.
each is held in by a small 1/4" sheet metal screw.
remove the screw from the bottom strap and the other on the top strap and remove both.
3. the motor will fall out and you will see your shredded "gear"
in between the motor and pump. you may want to remove the metal plate that stabilizes the motor, to remove the inner one more easy. its just the 2 bolts youll see there.
4. get the part from kenmore or sears... ill do it tomorrow.
5 slip them into place as they were before, with the rubber couple in between and reassemble.
its that easy.
big t
December 2007