zanussi td4112w not heating?

the stats on back of heater ar fine tested them wit my continuity tester i fitted a new heater but no joy wit it seems that there is a problem wit the neutral comming to the heater as its seems the neutral is wired through the stats at back then on to element. is there another stat on this modle besides the front stat and the two at back of heater

mike 11jan 2012
January 2012

That's the front T/stat.There are a further two,fitted to the heater assembley.What's the part no of the heater assembley fitted.Should be a 2000watt........Part No. 1254365420

paul
January 2012

i checked the stat on the bottom left hand side just along side motor did not see any other one in this modle

mike 11 jan 2012
January 2012

which stat have you checked?

ck
January 2012