how can i fix my ghd straightners?

my ghd straightners keep on making a beeping sound when switched on and now wont heat hlp please

emma
August 2009

Mod GHD 4.1B
Date Code UI080510-020
No Heat (I am an Electrical Tect)
Could you suply me with replaciment Thermal Fuse link?

Silvio Tigano
February 2009

I bought a new cable for mine from ebay from pokerx7 for 22 quid they are a direct replacement dead easy to fit and makes your straighteners brand new again with no unsightly repairs hes the cheapest of there and mine work perfect now and they fit all models of ghds

rachel
November 2007

I have a problem with my ghd they do not warm up the light does come on but does not warm up. I have had the ghd for over a year would you still be able to fix them for free.

Parby kaur
September 2007

Hi, i know this post is old so was just checking if the address is still the same? mine are 2years old with no waranty will they fix them for free for me?

vicky
May 2007

Please can I have the address for where I send my ghds to to be repaired, etc as they are not working and I haven't had them long

Rachel Hoskinson
April 2007

Hello!
I have a similar story, my sliding button stopped working and so did the flashing light, so as soon as I plugged them in, they were ON whether the sliding button was set to ON or not.
So I used my guarantee at the shop and got some new ones no questions asked. Then after about two years of using my new straighteners almost constantly, and transporting them to different places and dropping them on the floor and so on, they stopped working (not surprisingly). So I just wrote a letter and sent this with my straighteners off to the Jemella Limited address.

The letter said this:

To Jemella Limited,

I purchased my GHD straighteners within the last year. I have sent them to you insured via recorded delivery complete with the original packing and guarantee. The switch does not work and the irons do not heat up efficiently, I do not know what the problem is. Could you please fix the straighteners or send me a new pair to the following address:
(write your address here)

Thank you, I will await the fixed straighteners or replacement in the post.

And they sent me a newer version of what I already had, brand new, with a guarantee! :D

I didn't send it recorded delivery or insured or whatever and my straighteners were really very old and not applicable for guarantee. I just said all this to make sure they wouldn't make a fuss and send me back a dudd letter saying I wasn't eligable.
I wouldn't, for example, imply that you've tried in any way to fix them yourself, as they will blame you for tampering with the electronics.

And again, as the above person has said, you have to wait for about a month for them to arrive, but they do in the end, and you'll be happy happy happy with straight hair again!

Hope this helps any unhappy GHD owners who's straighteners are letting them down.

Kat Waters
September 2006

k i myself have sent my ghd straightners to be repaired the address to send them is
Jemella Limited
Po Box 397
Silsden,Keighley
Bradford
BD20 0WX
telephone - 09065500766 answer phone
Ensure u send a covering letter explaining what u think is wrong along with a receipt!! and dont expect them back for a month or so lol.

colette mcowen
September 2006

please someone help me i really rely on ma straightners and cannot afford to buy anymore thank-you x

emma
September 2006