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theford 402c /x or c403l not flushing?

five weeks ago i asked for help as we were away on holidays and our toilet was not flushing from day one,.someone wrote to me from darley street in mona vale and very kindly helped us by telling us to pour water down whilst away.we are now home and able to come to darley street ,,,how ever i have lost the address and number of building there.could some one please help us as to where to take our caravan to.or even if we could get some info on how to fix this problem.please help enid pringle

ENID PRINGLE
April 2011
If you are looking back in or haven't yet looked hope this was what you wanted? Post in reply page to your own question then I can look and be satisfied my search was not in vane.

Bob
April 2011
if this is what you were looking for......oh i'm so good searching the australian map from uk using google maps and typing in the address you gave with motorhome servicing prefix and guess what if it's the one this came up

sydney rv centre - more info »
83 darley street, mona vale nsw 2103, australia
+61 2 9979 4449 ‎
10 reviews
"for more details call in at sydney rv centre, 83 darley street, mona vale, nsw 2103, (02) 9979 4449." - caravancampingsales.com.au

continue below as it would be handy any way to download the pdf's

so follow instructions and you'll get to downloads. if you have a motorhome then it could be the c403l which works from the main onboard water tank via none return electronic valve but first check this with thetford pdf's as i don't know anything about this model. the pdf's are free to download.

uk & europe www.thetford-europe.com
australia www.thetford.com.au (even get request from australian campers)
australia site has stockist list.

home page select english {if in australia forget this selection it doesn't come up)
select customer service (top line)
select products from top line
select bulit in or portable which ever applies.
select user information from list on right.
select repair instructions from list on right
select built in or portable which ever applies.
select select your toilet series model number from right list.
you will now be in the pdf listings for your range of toilets just select those that apply to your toilet and down load them they're free.
as you go through watch for 'ask thetford' on left listings
you may not find what you want and you can send them a message.

for safety reasons which i agree with thetford do not offer repair advice for fridges. refer to service centre
my fingers ache now typing all this.

Bob [UK]
April 2011

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