or,could be water pressure is too high,the cold pressure,soap dispensers are not water proff,they are splash proof,but if the cold pressure is to high,the water can jump over the dispenser drawer edge,
mm
March 2011
could be soap buildup in the hose that leads to the drum from the dispenser,remove the drawer and put hand down the hose
MM
March 2011
I can answer this question...
How can I fix my Bosch WFX 3267 Exxcel washing machine?