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How can I fix my Casio TE-M80MD till?

Hi

I'm having a couple of problems wit ha relatively unused Casio TE-M80.
1. the spool's not taking up the till roll, instead the till roll accumulates around the spool eventually causing the till roll to tangle up and come to a stand still.
2. It fails to open up the cash box compartment quite often during transactions.

The user manual troubleshooting guide is pretty limited and doesn't cover either problem. Hope someone can help.

Thanks in advance

Stu K
March 2011

Casio Office Appliances, Cash Registers

Thanks for the solutions Registerman & the tip on potential burn-out from constant journal printing. REally appreciate your help.

Cheers

Stu

Stu K
March 2011

If the spool doesn't turn, you probably have the machine in receipt mode so it feeds out the front to issue receipts for customers. Set the programming to journal mode instead and the motor will start turning the journal takeup spool.
If the drawer opens sometimes, then it is probably a sticking drawer latch, or something jamming the drawer. The drawer gives very few problems on these, so look for something bent or damaged. Make sure it is rolling freely etc.
NOTE: if you are going to use this machine to print a journal (every transaction recorded) you will wear out the printer much faster. The printer is a tiny light duty thermal printer and they don't last if you print all the time.
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If anyone needs more information, the Casio TE-M80 manual is here:

http://the-checkout-tech.com/manuals/cashregisters/Casio_TE-M80_users_and_programming_manual.html

Registerman
March 2011