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number output?

Ive tried to reset things....but on every shift, this thing still says we've made much more than we actually have... ive been here with employees, and I dont steal from myself...so how can I get rid of this problem!!??? on every report it tells me a number expected for the drawer, but is more than we have. And none of us could make that many mistakes. everyday......pullin my hair out

Len
February 2011
Make sure you are performing a Z report, not an X. There will be a Z at the top of the report somewhere. If it is an X, the report will just keep getting larger without resetting. Otherwise, it could be a setting for your cash in drawer total that needs checking.
If you still get stuck, tell me what you are pressing for the report, and let me know the brand and model

Registerman
February 2011
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