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Mend NEFF V5340XOGB Washer Working Noise

NEFF washer dryer not doing anything - Error E13 ?

I have a NEFF washer dryer (V5340XOGB) and it stopped working. Now when its switched on it makes a noise like its about to work then gives fault code E13 and beeps.
I think it was overloaded a couple of days ago and wasnt too happy. I washed another load ok, then the next load didnt complete and I got the error message.
Is there a way to reset the machine or something?
thanks in advance!

ChiefLaunderer
January 2011

NEFF NEFF V5340XOGB Household Appliances, Washing Machines Washer Working Noise

thought i'd add an update about this...
basically I called out engineer. It seems the 'motherboard' had broken which was a secondary fault after the solonoid (for the dryer function) had jammed open. I was told that both could be replaced but unfortunately the cost was around £300.
Don't think it's worth it though - some of the other parts could go next week!

ChiefLaunderer
February 2011

E13 PTC door block

clifton-services.com
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