I have the same problem effectively anyway. I have mk3 brand new asking for pin code, I bought it from B&O store in australia and they want to charge me extra so I can get the pin code (or a master code). I certainly didn't sign-up to the B&O cognoscenti expecting that to use the machine for the first time I'd have to pay an extra $500 plus. I am searching for a master code that will unlock a machine in australia (and I understand the codes vary from country to country, B&O are smart hey). Did you find a solution?...rusty
rusty
June 2011