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Mend Zanussi Wash Drain Going Spin

how can i fix my zanussi zwd1471s ?

my zanussi zwd1471s does not do the full cycle in a wash, ie will go straight from prewash to drain without going through wash, spin etc.. i can skip straight to wash and spin but the machine will not do it during a cycle, its a digital display machine and no errors are shown up.
thanks in advance
conor

conor
January 2011
can you set a wash program without prewash and will it then do the cycle?

ck
January 2011
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