Try this.
While standing behind the machine look down and remove the airway intake valve (small pipe with two release buttons about 4 inches back from your carpets/barefloor dial). Recline machine about halfway, reach into the opening you just created by removing the intake valve and firmly pull up the black piece inside that opening. You should hear it snap into place. Your machine should stand upright. Any trouble with this try callingg the dyson helpline on your vacuum handle.
a little help
July 2006