If you are testing the voltage with the supply wire connected to the glow plugs, the voltage will be less than 12 volt, because they draw a lot of current, but if you disconnect the wire & test the voltage, it will be nearer to 12 volt.The best way to test them is to remove them & put them across the battery, they glow red hot for about 1/2 inch on the tip, if they are working properly
jim
June 2010