Hi Laura, Acorn is right, sometimes you need to help yourself, to resolve these things.
Im still getting about 5 calls a day, with people asking me the same questions over and over again.
If i can help i will
Nick 07842 480037
Im an engineer mainly of Scantronic background with 25 years experience
Nick
April 2010
ps
By the way it's amazing what turns up when the SEARCH FACILITY is USED, try it sometime
acorn
April 2010
"Sr - Switchboard reset" where on earth did you get that from?
There is no such Scantronic fault code.
Sr = System reset (Total power failure).
If that has happened you need a new battery, I bet it's the original one