how do i get the media off my phone? smasung d500?

I think your stuffed unless you send it to a shop for repairs. The only ways to get data off the phone are bluetooth, infra red or cable connection. unfortunatly each of these requires you to activate the relevant connection mode on the phone. If you already had bluetooth active on your phone and the OK button on the front was still working you might have a chance. If this is the case get a bluetooth dongle (about £10) and a copy of the Samsung Communications software (Easy Studio 2) from this link http://www.samtel.ch/main/d/support/downloads/index.html#activesync (there are several different version on the site you want the one near the bottom of the page thats for a d500) download the PIMS & File Manager and install it. Install your bluetooth dongle on your pc and tell it to link with your phone (this is why you need the OK button working as a message will come up on your screen asking you to accept the connection). After this launch the file manager program and there should be options to copy all the media of your phone to your PC. One warning thought, bluetooth is a pain in the arse to get working properly.

Steven Graham
May 2006