I have a HEC 1050 it would not drain called a man out all it was the drain pipe on the back of the machine got blocked 2 mins to repair! also I had a BOLT snap that held the drum and concrete block into place! Local Bolt & fastners shop had them in stock! Brought 3 for £2.50
P.S. the machine is quieter than it has ever been! Good luck
Pete
March 2011