samsung cool n cool fridge freezer?

My Samsung Cool n Cool fridge freezer has regally and over time repeatedly frozen up under the bottom freezer draw. So much so that a thick sheet of ice would form covering the freezers bottom space. To solve this I would turn OFF the power. Remove all the draws and ice cube tray. Then unscrew the 4 screws holding the back panel in place. Gently nudging the panel free and tilt the bottom up ever slightly to expose the drainage pathway at the back and bottom, which was also frozen. As a result all the water was unable to escape via the back of the freezer drainage hole. Using boiling water and a turkey baster I would irrigate the ice filled drainage pathway until it flowed freely. This would take several applications of boiling water. To soak all the excess water, during the application of the boiling water, I would place a large folded towel at the bottom of the fridge.

Once deiced I would clean out the bottom of the fridge replace the back panel and all the interior workings of the freezer then turn the power back ON. This procedure would have to be repeated over and over again . I noticed that the fridge was constantly running after about 6 weeks had passed. This would alert me to the need for another deicing.

Recently I removed the wasted drip tray/reservoir at the back of the unit, the plastic one that sits above the motor and evaporates any waste water that accumulates there. I noted that the exit rubber piping from the fridge was whistle tipped and thought that this was preventing the waste water to flow freely. So I cut a piece of clear plastic tubing, you can purchase it from any hardware store, about the size of a weeding ring and placed it inside the waste exit pipe. This made sure that the exit was always open and allowing for the free passage of any waste water. This is no easy task and one has to do it blind and by feel/touch only. So be prepared to get all hot and sweaty preforming this small bit of adjustment but once in place your frozen ice problems are solved.

I have had no problems with frozen ice blocking the exit channel at the back of the freeze ever since. The fridge now is working well.

Daunting
February 2019

Can my Cool n' Cool fridge freezer still work when temperature is below minus. Thinking of putting it in the garage

angela
October 2018

The seal appears to be faulty on my freezer Samsung cool on cool fridge freezer can I easily replace this item?

Shelley warner
August 2017

Thank you so much for all these helpful posts and the brilliant instructions. We have just saved a fortune by cleaning the switches on our 16 year old Samsung fridge freezer. It has always been reliable although we do seem to go through light bulbs quickly and is back to normal WITHOUT the annoying random bleeps!! Hooray!

Ade
November 2016

Had anyone come across any pictures or videos of how to do this? I've open up the front panel but have no idea what is what in the circuit board.....

Natalie
July 2016

First attempt at Jono's fix failed. But a spray of the switches with WD40, some rapid pressing of each button & another scratch between each pin (not that there were any visible signs of algae) on 2nd attempt before reassembly seems to have done the trick. Saved me a fortune, thanks.

Andy H
May 2016

The fix below worked great ! Took about thirty minutes with just a screwdriver a sharp knife and a little care. if you have this problem (mine was with the vac button) you must give this a go just remember to turn power off first! Just saved myself buying a new fridge freezer at a time when I could ill afford it. Thanks so much for the info

Tollytastic
February 2016

Follow these instructions, they are perfect, just saved me buying a new fridge freezer, just did exactly what it said and no more beeping !!!!

steve hoderin
August 2015

my fridge freezer twin cooling started to freeze in fridge part and the water would not work so defrosted it and did it again plus the freezer temp and fridge temp is not working keeps staying at -14c for freezer and fridge -7c can you tell me what it is thanks

catherine brown
June 2015

Just another thumbs up for this fix. Mine was turning on and off and beeping when doing so. When I took the circuit board out I couldn't see any whiskers on the solder points or on the circuit board. It was only when I removed the metal circuit board strengthener that i noticed what I can only describe as a metal looking smudge on the sides of the switch itself, going between the contacts. A good scrape with a screwdriver sorted it out.

Matt Grant
December 2014

Lots of beeping and cycling of numbers from our 14-year-old fridge/freezer...the fix here worked perfectly, took 30 mins. Brilliant.

Biggin
November 2014

Turn on runs for a few seconds then seems to turn its off but light on. Flashing on number 5 fridgefreezer not getting cold is it broken or what please help

elizabeth greenway
November 2014

Hi there I have a Samsung Cool n Cool and need to know how to set the temperature

Doug
February 2014

My samsung cool and cool had stopped working completely after i had been pressing the power button and switching on and off for a few days to get it to work. I followed these instructions, plugged in and vola! It's working! Thank you for posting.

Just one note - where the instuctions say: "look VERY carefully" it's true! I have very good eyesight but didn't recognise the silver as a growth, I thought it would look whispy. Instead it looked to me like some of the black plastic had "come off" to reveal the silver underneath, but that wasn't the case at all, on scratching it with a knife the silver came off. It was only comparing it with the other, clean button that I realised they were the "whiskers" as described. Hope that info helps someone.

Cheryl F
November 2013

Thanks a bundle guys. The switch cleaning trick works a treat! My house has been looking for a new second hand fridge for a couple of months but then we spotted one of these samsung jobbies discarded by the dumpsters near us. It had the eternal bleeping and switching problem you described (which must be why it was dumped because it was mint apart from that). The panel had been previously taken off but they obviously hadnt spotted the furring on the switches. We cleaned them up and put it together and now it seems to be humming merrily... thanks to you we now have a premium fridge and theres still cash in the kitty... jeeze I love the net...

thisisoldhat
October 2013

Yea a friend done the same thing ended up blowing up the dam thing which has happened to quite a few people this he found out when he contacted samsung who put him on to a service company in the london area www.agsrefrigeration.co.uk.

Greg
July 2013

Genius! Perfect instructions for faulty electrical Samsung cool n cool fridge freezer below. Had the same issue ; electrics thought the freezer temp or power buttons were being constantly pressed. Beeping non stop. Followed the instructions below and scratched off the oxide metallic build up on the button component of the PCB. Worked a treat!

Happy
April 2013

The problem is something to do with your airflow has air flows from freezer compartment up to fridge this we found out after other companies had told us we had gas problem or faulty circuit board we contacted agsrefrigeration.co.uk they found fault and repair at minimal cost

Julie
January 2013

srl3216bxeu not working after cleaning work for 15 mins then went off no lights on

frank
October 2012

keeping beeping and fridge is not cooling down but staying warm and temperature staying at 12 degree with -2 at freezer

mrs k patel
August 2011

how do a set the prefered temperature?

jodie michaels
August 2011

Had the same problem. The unit would randomly switch on and off. Sometimes in quick succession, sometimes over a number of hours / days. Followed the instructions from Jono and its been fine since.
Thank You!

marcus
July 2011

how do I change the power switch on the cool & cool fridge frezzer?

john
July 2011

thanks very much for this detailed help. if the problem persists, is it possible to disconnect the bleeper ? if so, where is the bleeper ? thanks

jono
October 2010

General problem for SR-L36 and SR-L39 range and how to fix it.
These fridge freezers have a panel at the top which has 6 buttons and a display on it .
In the course of manufacture and over a period of use a little metallic whisker can grow between the two contacts of any one of these 6 switches.
The effect of this is that the electronics in the unit thinks that you are pressing this button at random or holding the button down continuously.
In our case it was the "super" button that was the one where the whisker was causing the problem. As a result it would switch on to "super" and off again. This would be accompanied by a "beep" indicating that it thought a button had been pressed.
When I dissasembled the unit today to identify the problem initially I found that all the switches were showing some level of whisker growth but the "super" button had complete growth between the two pins.
Removing whisker growth restored normal operation.
The effect of whisker growth on each switch will have different effects on the fridge/freezer operation.
This means that whisker growth on the "power switch" would cause the machine to turn on and off at random or stay permanently on or off.
The "super" button would cause the "super" function to switch on and off as described above.
Likewise the "fre. temp" , Ref. temp" and "eco" switch would also cycle on and off or cause the function to stick and stop any of the other buttons working.
If the whisker is on the "VAC" button it will quite possibly inhibit the fridge from working while the freezer continues to run.
Fixing the problem can be done by someone competent to do this sort of thing.
Turn electricity off and remove plug.
Remove panel at top of appliance by two screws and deforming plastic at top.
Disconnect plugs to Printed Circuit board assembly (that supports switches) making note of how to reconnect.
Remove this assembly from moulding.
(the light switch may be in the way so take this out first)
Remove metal switch board strengthener.
Remove long switch Printed Circuit Board from computer Printed circuit board.
You now have the switch and display assembly printed circuit board.
If you look VERY carefully at the side of the switches ( little square thing with button on top) then between the pins you will see little "silver" whiskers that look like a silver coloured lichen growth.
You need to carefully scratch this away with a sharp knife.
Ideally the switch needs desoldering to ensure it is clear of whiskers underneath as well.
Look at all the other switches to ensure another one is not about to give trouble as well.
Reassemble and hopefully all is now well.

found info on net
May 2010