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our samsung cash register model er4940 is reading "closed" on display and I?

our samsung cash register model er4940 is reading "closed" on display and won't open cash drawer. i followed your directions to reprogram when stuck on "pp" and it restarted, but now it won't open drawer. how can i get drawer to open? thank you

rich
March 2010
SamsungSamsung ER4940Office Appliances, Cash RegistersSamsung Cash Open
Still cant get it to work

julie bolsinger
June 2014
'CLOSED' on the display means no one is logged on to make sales on the register. you need to use your clerk button to log on. Some versions have clerk letters, so if you have buttons just marked 'A' or 'B' or 'C' etc then they are one touch logons, so just press one to sign in. If you have a button marked CLERK or CLERK# or CLK# then you sign in by PIN number, so try the default: press 1 then CLERK
----------------------------------------------------

If anyone is looking for a Samsung ER-4940 manual:

http://the-checkout-tech.com/manuals2/cashregisters/samsung1.php

Mark
March 2010

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Samsung ER4940 Cash Register: Drawer Wont Open