Hi
The end of the hose assembly has a fitting with two black clips. These fit into the steamer itself and twist, and look to be part of the plastic assembly.
You can slide a thin screwdriver under around the middle of the clips and prise them both off. The are just clipped in.
The outer hose will then come out of the assembly. There is an then inner hose which should pull out of the assembly.
You can the simply cut out the damaged sections, both inner and outer hose, and refit into the assembly and reclip - or replace with different inner or outer hoses. B+Q do a range of hose which may be suitable.
Easy really! Compared to cost + delivery +waiting for new hose.
It may be possible to replace the thin inner hose with a better type of material. Remeber it has to cater for high temps. The B+Q ones may not be suitable.
Please post here if you do find a suitable altenative.
Aaron
Aaron solo
September 2006