Hello - I am working on the same issue. I drained the washer a few time by filling up the tub and removing the filter onthe bottom left. Have a bucket and towel ready. After a few times doing this, I discovered a dime in the filter area, in the small hole on the right side. There is also a small impeller there. I need to now dig into the washer to remove the dime, as it's impossible to do it as the impeller is blocking.
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